Ideal L9 in Changsha Had an Emergency Stop with No Warning, Dispute over Fault Cause

TapTechNews August 8th news, according to the report of Nine Pies News, on August 3rd, Ms. Liu from Changsha and her family of four were driving the Ideal L9 car that they just bought for two months to go out. When driving on the Changliu Expressway, the car suddenly made an emergency stop on the road without any warning, and the rear wheels of the vehicle were locked and couldn't move. Ms. Liu said that there was no omen before the sudden stop of the vehicle, and no fault prompt was displayed on the vehicle display.

The after-sales staff of Ideal told Ms. Liu that the fault was caused by external forces and not a vehicle quality problem, so the relevant maintenance costs need to be paid by herself or by the insurance company. But Ms. Liu didn't认可 this and insisted that there was no abnormality or collision before the accident. Ms. Liu insisted that it was caused by vehicle quality or design defect and put forward a request for car return.

On August 7th, an Ideal staff told reporters that there was obvious bump damage on the vehicle's rear reducer caused by external forces, and there was no quality problem with the vehicle. Ms. Liu's demand did not conform to the relevant regulations of the Three Guarantees Law and could not be satisfied.

TapTechNews noticed that in May this year, it was reported that the Ideal L9 misidentified an advertisement as a real car and caused a rear-end collision. An Ideal L9 owner in Xiangyang, Hubei, claimed that when the assisted driving system was turned on on the expressway, the vehicle suddenly braked sharply during driving after detecting the small truck picture on the billboard at a high place, resulting in a rear-end collision. Compared with the accident in May this year, the assisted driving system was not mentioned in this accident.

The relevant person in charge of Ideal Motors responded at that time and claimed that the cause of the accident indeed the in-vehicle system misidentified the advertisement picture as a real car, and the software system will be improved later.