Hearthstone Game in Chinese Mainland Server Returns with Service Improvements and Compensation
TapTechNews October 10th news, since the return of Blizzard's Hearthstone game in the Chinese mainland server on September 25th, many players have encountered various service problems, and Blizzard also issued three consecutive apology and compensation announcements on September 26th, September 29th, and October 4th.
Today (October 10th), the Hearthstone official Weibo released another announcement, indicating that the game service has now returned to normal. We deeply apologize for the poor gaming experience caused to you. The compensation will be issued in the near future. Thank you for your support.
TapTechNews attaches the full text of the Hearthstone game repair and compensation announcement as follows:
Dear Hearthstone players
Welcome back!
In the past period of time, Hearthstone has completed a large number of code updates. Finally, the game can welcome the extremely enthusiastic players in the Chinese mainland server with a more perfect attitude. The current abnormal queuing, matching and disconnection problems have been solved. We will also continue to observe the background data and player feedback, and continue to optimize the game in the future to ensure that players can enjoy this best card battle game to the fullest!
We deeply apologize for the poor gaming experience that players have suffered during this period, and we will send the following compensation to players with existing Hearthstone accounts within two weeks:
50 card packs (including 25 packs of Wezban's Workshop and 25 packs of Adventures in the Wilds), 1000 gold, the tavern battle legend strike effect World Tour, and the ranked battle card back of September 2024 Xuan Niu Celestial God.
In addition, other compensations such as the random legendary card of Adventures in the Wilds mentioned in the previous announcement Explanation of Known Problems in the Current
We will also restart the previously postponed rich promotion plans and player activity arrangements:
In Hangzhou, the first Gold Open after the return will open on November 1st, and the registration is about to begin.
In Wuhan, the beloved teacher Yiling Shu and another mysterious player will set up a ring beside Guanshan Avenue to find the Hearthstone King of the Passers-by.
Nationwide, college leagues and Internet cafe events will also be restarted.
The Hearthstone Masters will also welcome the challenge of Chinese players again.
Chinese and foreign star confrontations, new card releases, live events, anchor recruitment, and content collection are already ready to go and waiting for your participation.
After the restart of the Chinese mainland server, we see that the number of concurrent online players in the game far exceeds the record of any server in the history of Hearthstone. The influx of so many players has caused our infrastructure to bear great pressure and exposed some problems that only occur under such a huge player scale. Currently, as the gaming experience improves, the online number is still constantly climbing. We are confident to repay this extremely precious support with better game c ontent, promotion activities and operation services.
The tavern has been renovated and the seats have been reserved for you. Find an evenly matched opponent, toast to a better Hearthstone in the future, cheers!